Cognitive adaptation processes in the outsourced employees in Malls located in Comuna 11 - Laureles in the city of Medellin, Colombia in 2015.

Abstract

The purpose of this research is to describe the cognitive adaption processes of the outsourced employees working in the malls located in Comuna 11 – Laureles in Medellin, Colombia in 2015. In order to do the aforementioned, a theoretical part and a case study compose the investigation. The theoretical fragment breaks down the main topics of the research describing what adaptation is, the adaptation processes of employees and outsourced ones. Following with the structure, the theory is compared with the information collected by the chosen instrument of the case study and the results were compared in order to analyze the cognitive adaption processes in the outsourced employees in Malls located in Comuna 11 - Laureles in the city of Medellin, Colombia in 2015.