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dc.contributor.authorVillaquirán, Víctor Alfonso
dc.contributor.authorOspina Nieto, Yovany
dc.coverage.spatialSeccional Medellínspa
dc.date.accessioned2021-09-29T17:10:05Z
dc.date.available2021-09-29T17:10:05Z
dc.date.issued2016-06
dc.identifier.issn2382-3283 (En línea)
dc.identifier.urihttp://hdl.handle.net/20.500.11912/9352
dc.description20 páginasspa
dc.description.abstractEste artículo explica las herramientas que aporta el sistema de gestión de calidad (SGC) en las funciones realizadas por los colaboradores de UNISALUD Palmira. Se inicia desde el análisis de los componentes del SGC cuando se evidencia que existen actividades que motivan al colaborador a desarrollar un papel importante en la organización, tomando como retos la adaptación de roles en liderazgo, mejora continua, toma de decisiones, enfoque al cliente, enfoque a los procesos y, sobre todo, la participación de todo el equipo de trabajospa
dc.description.abstractThis article explains the tools provided by the system of quality management in the functions performed by the employees of UNISALUD Palmira. It starts from the analysis of the components of the QMS when it is evident that there are activities that motivate the employee to play an important role in the organization, taking as challenges adapting roles in leadership, continuous improvement, decision making fact, focus on processes and especially the participation of the entire team. The analysis of the implementation of the QMS threw that 75% of employees said their experience has been good, and that organizational learning contracts on employees, encouraged to develop mechanisms for self education through the efficient use of resources in each of their jobsspa
dc.format.mimetypeapplication/pdf
dc.language.isospa
dc.publisherUniversidad Pontificia Bolivarianaspa
dc.relation.ispartofRevista De investigación En Ciencias Estratégicasspa
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International*
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/*
dc.subjectSistema de Gestión de Calidadspa
dc.subjectRecursos Humanos -- Unisalud -- Palmira -- Colombiaspa
dc.titleSistemas de gestión de calidad, factor importante para el desarrollo laboral del colaborador de Unisalud Palmiraspa
dc.typearticlespa
dc.rights.accessRightsopenAccessspa
dc.type.hasVersionpublishedVersionspa
dc.description.sectionalPalmiraspa
dc.identifier.instnameinstname:Universidad Pontificia Bolivarianaspa
dc.identifier.reponamereponame:Repositorio Institucional de la Universidad Pontificia Bolivarianaspa
dc.identifier.repourlrepourl:https://repository.unab.edu.co/


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Attribution-NonCommercial-NoDerivatives 4.0 International
Except where otherwise noted, this item's license is described as Attribution-NonCommercial-NoDerivatives 4.0 International